18 Carati · Arezzo · Fine jewellery

A fine-jewellery store, modernised in place.

18 Carati did not want a new website, and their Magento store was not going anywhere. So we worked the other way round: audits, exact specifications and browser-ready prototypes that the client's own developers shipped as Magento overrides. We never touched their code or servers, and the whole store moved forward anyway.

18workstreams, one roadmap
6GA4 events rebuilt
0access to code or servers
18carati.com
The modernised 18 Carati homepage
LIVEON 18CARATI.COM
Client
18 Carati, Arezzo
Sector
Fine-jewellery ecommerce
Platform
Magento, untouched
Delivery
Solely BYLT Media
The brief

Keep the platform. Fix the store.

The owners know their Magento store inside out, and replatforming a live jewellery business is an expensive way to solve the wrong problem. The constraint became the project: everything had to improve without BYLT ever holding the keys.

Stayed
  • Magento, exactly where it was
  • The client’s own infrastructure
  • The live store and its SEO equity
Changed
  • Measurement and consent
  • Checkout and product presentation
  • Homepage, blog and technical SEO
Shipped by
  • The client’s own development team
  • As Magento theme overrides
  • From BYLT’s browser-ready deliverables

Code, database and servers: zero BYLT access, start to finish. Every deliverable crossed the boundary as a file the client could open in a browser.

01 · Measurement

The store was selling. GA4 couldn't see it.

Purchases weren't being recorded, so every euro of paid traffic looked like it produced nothing. BYLT specified a rebuilt GA4 ecommerce setup, six events end to end, with Consent Mode v2 across four signals. The client's team implemented it, and the pipeline was validated firing correctly in the browser and in GA4.

6 ecommerce events rebuilt4 Consent Mode v2 signals
StorefrontGA4 · revenue reported: 0
what broken tracking reported, not actual store revenue
ST
Storefrontpurchase fires
GTM
Tag Manager+ Consent v2
GA4
GA4revenue recorded
rebuilt end to end → validated in the browser and in GA4
The delivery model

From browser audit to Magento override.

Every one of the 18 workstreams travelled the same route. No repo access, no deploy keys, no risk to a live store, and nothing lost in translation, because every decision arrived as something you could open with a double click.

01
Browser audit
Issues found and evidenced from the outside, exactly as customers experience them.
02
Exact specification
Triggers, payloads and UX rules written so precisely there is nothing to interpret.
03
HTML prototype
Single-file, browser-ready prototypes with inline CSS and JavaScript. Open, click, approve.
04
Client-built override
The client’s developers translate each prototype into Magento theme overrides.
05
Validation
Each release checked in the browser and in GA4 until it matches the spec.
The roadmap

18 workstreams, one roadmap.

Rebuilt GA4 ecommerce trackingConsent Mode v2Streamlined guest checkoutHigh-ticket product pageNew homepage heroNew blog + editorial planTechnical SEO clean-upLegacy URL redirectsStructured dataCookie banner

a sample of the roadmap, not the full list

Live on 18carati.com

The same store, live and sharper.

Drag to compare

18 Carati homepage page, rebuilt version18 Carati homepage page, original versionBeforeAfter

A new homepage hero that sells certified diamond jewellery instead of listing it.

02 · Foundations

Built to be found, and to be trusted

A high-ticket purchase needs discovery and credibility in equal measure. The roadmap covered both: a technical SEO clean-up under the surface, and content that answers the questions a diamond buyer actually has.

  • Legacy URLs remapped with permanent redirects
  • Structured data across the key page templates
  • An editorial blog built around buying guides and certification know-how
  • The family's goldsmith story, told properly on the new about page
18carati.com · chi siamo
The new 18 Carati about page
The outcome

What changed.

Revenue from paid traffic can finally be recorded, through rebuilt GA4 ecommerce measurement

Customers can buy as guests through a shorter checkout

High-ticket product pages lead with specifications, certification and delivery answers

The homepage, blog and technical SEO foundations were modernised, live on 18carati.com

18workstreams
6ecommerce events rebuilt
4consent signals configured
0access to code or servers

Your platform may not be the problem.

We'll audit, specify and prototype the improvements around the stack you already own, then work with your developers to ship them safely.

Get your free audit
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